Transaction Results Page – Pending Payment

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This topic contains 7 replies, has 2 voices, and was last updated by  Jo 11 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • July 23, 2013 at 3:09 pm #524

    Brett Widmann

    Hello,

    Is there any way to extend this plugin to include pending payments. This happens with offline credit card processing and other types of payments.

    Brett

    July 29, 2013 at 1:10 pm #550

    Hannes
    Keymaster

    You can already use the plugin with pending payments…
    If you complete an order with manual payment the order state is “pending”. You can define email content and transaction result pages (if upgraded) for pending payments.

    September 9, 2013 at 10:19 pm #689

    Tony

    Hello,

    I have purchased the transaction page customisation upgrade but the upgrade doesn’t seem to work? I am still getting the standard transaction results page? I am using WP e-commerce 3.8.11.1 and WP 3.5.2.

    I have altered the text and it doesnt change the transaction results page. I have the email customisation working fine? Please help!!

    Regards

    Tony

    September 10, 2013 at 3:17 am #692

    Hannes
    Keymaster

    Hi Tony,
    have you downloaded and installed the upgrade plugin after your purchase?
    (The download link was on the transaction results page and in your order confirmation mail)
    regards, Hannes

    September 10, 2013 at 1:24 pm #702

    Tony

    Hello Hannes,

    Yes I have paid, got the email, unzipped the plugin and installed into wordpress successfully. The tab to customise the transaction page was enabled but the text is not showing up on the transaction results page when i run through a transaction

    Thanks

    Tony

    September 10, 2013 at 2:54 pm #704

    Tony

    UPDATE ******
    If I disable the transaction results plugin upgrade the transaction results page displays the normal text for wpec……

    Any ideas? this is the main feature i bought the plugin for!!

    Thanks

    September 10, 2013 at 5:59 pm #706

    Hannes
    Keymaster

    Hi Tony,
    The problem might be a compatibility issue with your theme or any other plugin.
    Can you give me access to your store to have a look at the problem?
    If possible please send me your credentials to the email address on the Contact page

    September 23, 2013 at 2:24 pm #824

    Jo

    Hi
    When I make a purchase – paypal processes the payment and I am taken back to the following page http://www.caroljaynes.com.au/products-page/transaction-results/
    which is telling me that

    Your payment could not be processed.

    Please transfer the amount of $1.00 to the following account and please mention your order number 14 in the field as reason:

    Question: Am I supposed to change this text to

    ‘ thank you for your payment today ..we will process your order soon ‘

    or

    is their something wrong with the system thinking that the payment was not processed ??

    (I have turned off the plugin for now as the website is live and I don’t want this error message to appear!)

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