Company logo not showing up

Home Forums WP Shop Styling PDF invoice Company logo not showing up

This topic contains 5 replies, has 2 voices, and was last updated by  Hannes 2 years, 1 month ago.

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  • #15101 Reply

    Emmanuel KERHOZ

    Our logo has been inserted in the invoice templace using the add media button. In the PDF it shows:
    “Image not readable or empty
    D:\home\site\wwwroot\wp-content\plugins\wp-ecommerce-shop-styling//wp-content/uploads/2015/07/ValorConseil_logo-h256.png”

    Any idea?

    #15102 Reply

    Hannes
    Keymaster

    The path to the image is relative. Do you use a plugin or function that modifies your editor?

    #15104 Reply

    Emmanuel KERHOZ

    Hi,

    I did not modify ANYTHING, but the logo and some wording in the default template. I used the insert media button to insert my logo. I deleted the default logo from the template.

    Regards,
    Emmanuel
    emmanuel.kerhoz@valor.pro

    #15111 Reply

    Emmanuel KERHOZ

    I bought support ticket Support token 7f48w30z8g84z28f63g4. I expected to get something more than this forum with answers at random.
    Is there a way to dsicuss through chat, or email???

    I have troubles to modify PDF template:
    Cannot insert my logo
    Cannot add the company’s client name in the invoice.

    You probably need more inforamtion, but what else?

    Thnak you,
    Regards,
    Emmanuel

    #15112 Reply

    Emmanuel KERHOZ

    OK, second issue solved. Alone.
    First issue (Logo not working in PDF Invoice) not solved. Would appreciate your help as I paid for both product and support.

    Regards,
    Emmanuel

    #15113 Reply

    Hannes
    Keymaster

    Problem solved per email. An update for better support of windows servers will be released in a few days.

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